How to setup the Trigger & Sensor function for AC model screens


We have Trigger & Pickup sensors  in various kind of types.

Triggers: Plastic and Metal pushbuttons, Capacitive touchbuttons, Membrane press buttons, Push&turn button, Touchless sensor buttons, etcetra.

Sensors: Light sensors, RFID sensors, Magnet sensors, Micro switches & Motion Sensor.

Find these Trigger and Sensor products here for more info.

To let these triggers and sensors work, it is a quiet easy procedure.

But before you will start the procedure, you must have your video files in the correct video format, otherwise your videos will not play on our devices. Please follow the important note below the Trigger & Sensor procedure instruction.


Trigger & Sensor video procedure instruction:

Re-name your video files and save them on a USB Stick or SD Card and put them in to the screen and you are ready to go!

Step 1.

The corresponding videos need to be re-named into:

trigger/sensor 1: 00.avi

trigger/sensor 2: 01.avi

trigger/sensor 3: 02.avi .... etcetera.

The looping attraction video name must be renamed into: mu.avi

Step 2.

=> Save mu.avi + 00.avi + 01.avi + 02.avi on an empty SD card or USB Stick and insert it in the screen. Turn on the screen and it will work directly.

=> Mostly it starts one time with 00.avi after turning on, and than goes automatically back to the looping attraction video mu.avi after one time playing.

=> Press a button; the corresponding video will play one time and will turn to the looping video.

NOTE: if you use an 4K Android Mediaplayer / Android MediaScreen and it works with the sofware AM-player: There are additional instructions how you need to setup the videos and software files.

Please downlaod here an basic instruction sheet for the android models here.


 
 






 
 

IMPORTANT NOTE => Correct Playable Video format instructions:

For our AC- Models screens, the video File Format for the video must be .avi and the correct Profile for VideoCodecs and AudioCoddecs.

The videos must be in this video format, if not, they won’t play. Read more about this format below! Video file format must be:

- Video extention: .avi

- Resolution 1920x1080

- Codec: xvid/mpeg4

- Bitrate: 1000-8000

- Fps: 24 (maximum!)

Soundfile in video:

- MP3 (not other sound format!)- Hz: 44100 - 16bit - 128fps

If use the incorrect sound format in the video, than you will not hear the sound in the video, or the video will not play or give errors.

For our AC: Mediaplayer models:

You may also use .mp4 files must the format must be the same as described above, but the soundformat should be .MP3 and not AAC audio format!

For our EL an AC Android Screens:

You may also use .mp4 files with AAC sound in the video format settings as described above, Fps can also be 20-30fps

Important note for Portrait videos!

Our screens can only play like resolution max. 1920x1080 in Landscape!

If your content is 1080x1920 (vertical, portrait), you will need to convert your video with a rotation of 90 degrees (to the right or to the left, depending in which direction you have turned the screen). This is quiet easy to do.

So Rotate this video 1x to the Left and 1x to the Right, in landscape resolution 1920x1080. So if you will hold the screen vertically, you will see the video in correct position. One of these videos will be the correct one for you.

IMPORTANT: The video-file-format aswell as the sound-file-format must be correct, otherwise the video will give errors (stuttering/blocks in the video) or will not play at all. => Please make sure it will be formatted as described above!

Are your videos not in the correct format? You can convert videos for free with VLC player (download the VLC player from the internet). After starting the VLC player, go to FILE > Convert/Stream.

You can also use "Wondershare Uniconverter 15" especially if you want to rotate videos or other special things. 

Check FAQ 3 on our webpage how you can install the VLC player and which steps to take how to convert the video (screenshots).

Having trouble with playing the content after conversion? 

When having still problems with playing your video content, please read the following hints for checking, to resolve the issue:

  • Check if you have converted the video in the correct video format settings as described above. You can check you video by playing your video on a computer. When playing you can check in the settings menu of your video player the format specs of your video.
  • If a USB Stick 3.0 version 2 will be used, it cannot play the video on these screens. Please do not use these.
  • If USB Stick has too large memory capacity, higher then 64GB it will also give issue, do NOT use higher then 64GB for these screens.
  • Please format your USB STICK on a computer before use it, and be sure that the USB Stick or SD Card is totally empty. Please use a WINDOWS computer to copy the files on the USB Stick or SD card (MAC computer can leave trash files behind, which can give issues).
  • Please be sure that only the video files are on the USB Stick or SD card  and not any other files. Please be sure that the video files ar copied in the ROOT of the SD Card/USB stick The video files may NOT sit in a folder for the Looping video.
  • Maybe USB portal can be broken?
  • Try SD Card if USB Stick is not working.
  • Rename the video into “mu.avi” and try again
  • For AC model types: 
    • If still not working:
      • Check with remote control: 
      • Point the remote control on the Interface portal to have good reception of the infra red signal towards the screen.
      • Press Setup Button 
      • Check AutoRun option:
        • If play looping video only: select; CONT. MOVIE MODE
        • If you use press buttons, then select: CONT. BUTTON MODE
    • Check the source: is the player starting with Internal Player or with HDMI?
      • The screen/player might be auto-starting the HDMI IN Source, the Screensaver Logo “No Device” is now playing. There is a small round black button at the interface portals, you can change the source into Internal Video player. Please press on that button. Or press on the Left-under icon on the remote controll (2-squares button)
      • No Signal means: HDMI IN source is selected - No External Device is connected via HDMI cable
      • No Device means: Internal Videoplayer is selected - No SD card or USB stick is inserted